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Troubleshoot sign-in

Sign-in issues are often temporary or related to browser settings. Try these general steps. Opening this guide does not start sign-in or send your account details anywhere.

  1. Check your connection. Make sure other sites load, then refresh this page and try again.
  2. Try a private window. A private or incognito window can help identify whether a browser extension is getting in the way.
  3. Check browser settings. Make sure JavaScript and cookies are allowed for Zevris. You can also temporarily pause extensions that block scripts or cookies.
  4. Clear Zevris site data. Clear cookies and cached data for Zevris only, close the browser, and open the site again.
  5. Update or switch browsers. Install the latest version of your browser, or try another up-to-date browser or device.

Keep your password and one-time codes private. These steps do not require sharing sign-in details.

Still stuck? Contact zevris.support@gmail.com. Never send passwords, one-time codes, or links copied from the address bar.

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