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Troubleshoot sign-in
Sign-in issues are often temporary or related to browser settings. Try these general steps. Opening this guide does not start sign-in or send your account details anywhere.
- Check your connection. Make sure other sites load, then refresh this page and try again.
- Try a private window. A private or incognito window can help identify whether a browser extension is getting in the way.
- Check browser settings. Make sure JavaScript and cookies are allowed for Zevris. You can also temporarily pause extensions that block scripts or cookies.
- Clear Zevris site data. Clear cookies and cached data for Zevris only, close the browser, and open the site again.
- Update or switch browsers. Install the latest version of your browser, or try another up-to-date browser or device.
Keep your password and one-time codes private. These steps do not require sharing sign-in details.
Still stuck? Contact zevris.support@gmail.com. Never send passwords, one-time codes, or links copied from the address bar.
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